
Troubleshooting Guide for Installing Dension Products
8
C. Is there a limit on the number of tracks the Gateway can handle?
There is no limit referring to track numbers. You can have as many as you want if the overall size of
your music not larger than the maximum capacity (256 GB) that we offer.
E. Is there any recommendation on how to organize music?
The Lite BT is a non-text capable device (except BMW or some Toyota where id3 tags can be displayed)
so we recommend the use of USB drives that do not exceed 64 GB in size, because it is simply too
difficult to search through music above this size.
The recommended structure for music is Genre Artist Album. Example:
F. What is the free brown cable on the Gateway car harness?
The free brown lead on the Gateway car harness needs to be connected to the phone mute pin of the
car radio (if applicable). This cable is causing the radio to mute the actual media playback when Radio
or simple CD-mode is selected.
Please note: There is no free brown lead on BMW car harnesses (GBL3BM1/BM4)
G. Where to connect the mute wire on the radio
The separate brown cable needs to be connected to the Phone mute pin of the radio.
The position of the pin is different with each radio type, therefore check the Pin out diagram of the
radio. When removed from the Dashboard, there must be a diagram on the radio. If not, the quickest
solution is to ‘google’ it. We are ready to help if you get stuck with this, but please be aware that it
might take some time to answer such questions correctly.
H. What is the free black cable on the Gateway car harness?
The free black lead on the Gateway harness must be grounded properly (or connected to the chassis
of the car – NOT the radio). This lead doesn’t have to be connected in BMWs. If this cable is not
grounded properly in an Audi or a VW, the Gateway might not power up.
Please note: There is no free black lead on some car harnesses (Mazda, Toyota)
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