Dension DAB+P Guía para resolver problemas descargar pdf (Pagina 21)

Gateway Pro BT support issues

A. Gateway Pro BT iPod/iPhone/iPad compatibility

Supported iPod/iPhone devices genuine with 30 PIN connector (dock cable not included in the

package):

- iPod (4th generation)

- iPod nano (1st, 2nd, 3rd, 4th , 5th and 6 th gen.)

- iPod mini

- iPod Photo 4G

- iPod Video 5G

- iPod Classic (80/120/160GB)

- iPod Touch (1st, 2nd, 3rd and 4th generation)

- iPhone, iPhone 3G / 3 GS & iPhone 4 / 4S

Supported iPod/iPhone devices with genuine ‘Lightning Connector’ (USB cable not included in the

package)

- iPod nano 7th generation

- iPod Touch 5th generation

- iPhone 5s/5c/5

iPad: iPads work iPod UI (Simple remote) mode only. Charging is available for iPad (1

) only. Newer

models require 2A charging which is not supported by the Gateway Pro BT.

B. iPod/iPhone not recognized

This usually happens if there is a problem with the iPod/iPhone or Dock cable. Before replacing

anything, you need to try the following:

 Make sure there is music on the Apple device

 Reboot the Apple device (if it is an iPhone, close all apps before rebooting)

 Update the iPod/iPhone if a newer iOS version is available

 Check the charging status. If there is no charging the problem might be installation related

(no ground cable connected on VW/Audi)

 Test the system with a different Apple product

 Disconnect and reconnect the Gateway hardware from the power

 Check the Dension website. There might be an available update for the Gateway

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Dension DAB+P Guía para resolver problemas Pagina 21