
9. Phone compatibility
Densionisconstantlyworkingtoextendthecompatiblephonelistings,howeverthereare
manyphoneswhicharestilluntested.SincethereleaseofDension’snewBTdeviceswith
thelatestBTchiponboard,mostphones(iPhone,Android,Blackberry)haveoperated
ne.erearesomeveryspeciclocalphonesfromVerizonorAT&TwhatDensionwas
neverbeabletotest.Ifyouhaveanyfeedbackforspecicphoneswhichworkne,orhave
issues,pleasesharethatinfo,sothatthecompatibilitychartscanbeexpandedorissues
canbelookedinto.
ecurrentchartcanbedownloadedfromhttp://www.dension.com/compatibility
10. USB compatibility
FlashMemoryandHardDiskDrive
Filesystem:FAT16/32
Storagecapacity:upto250GBmusiccontent
Musicformat:MP3,WMAandWAV
Please,alwaysrecommendbrandedUSBdriveslikeKingston,Sandisk,Transcendetc.
11. USB not recognized
If there is a problem with playback from the USB, try the following:
• Insomecaseswhenthecustomer/installerplugstheUSBthumbdrivetotheUSB
socketoftheGatewayLiteBTitwillonlycontinuouslyashorjustashesonce(will
notplayaudio)
• WhenaUSBisconnectedtotheGateway,itimmediatelystartstoindexthecontent
(theLEDwillashconstantly)inanattempttondandselectthetrackasquicklyas
possible
• IfthereisalargeamountofmusicontheUSB(4GBormore)itmaytakeafew
minutesfortheGatewaytonishaccessingtheaudioles,soplaybackmaynotbe
available,oriftheuserchangesthemusiccontentontheUSBandtheGatewaycannot
ndthepreviouslyindexedsongs
1. Waitapproximately2minutesandplaybackshouldstart
2. Turnthesystemo,removethekeyandwait1minute.Turnthesystembackonand
playbackshouldimmediatelystart
3. DeleteallbinlesfromtheUSBrootdirectory(theseareindexlesandmaybe
damaged)
4. DownloadtheGatewayIndexersoware(windowssupportonly).Itspeedsupthe
indexingprocessfortheGateway
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